INTERNET BANKING/ATM TRANSFERS
Payments can be made to any of our bank accounts:
POSB Savings A/C: 245-43221-6
OCBC Current A/C: 553-716614-001
CitiBank Checking A/C: 0-584079-002
UOB Uniplus A/C: 330-372-150-7
Maybank Saving A/C: 1-419-04-3564-9
Malaysia Maybank A/C: 101 2090 13262
Steps for POSB/DBS ATM fund transfer:
- Insert ATM card
- Select language (applicable to DBS/POSB ATM cards with language selection option)
- Select “Cashcard & More Services”
- Select “Fund Transfer / Fixed Deposit”
- Select the bank account that you are transfering from: DBS or POSB Savings A/C (Depending on your account type)
- Select the bank account that you are transfering to: “POSB Savings A/C”
- Select transfer fund to “Another Account”
- Enter Cuddles Account No. “245-43221-6”
- Select “If Correct”
- Enter Amount for your order
- Select “If Correct”
- Select Confirm the requested transfer
- Remove ATM card and receipt
Customers are reminded to email us at firstname.lastname@example.org after payment has been made so that we can expedite shipping. Please include the following information: Order Number, Bank Paid To.
CREDIT CARD PAYMENTS
(SINGAPORE & INTERNATIONAL ORDERS)
Payments by Credit Card for both Local and International Orders are accepted.
We accept VISA & MasterCard payments. Your Credit Card details will be collected and handled on a secure server maintained by WorldPay, one of the world's largest payment processing companies.
Credit Card payment for order below S$19.90 will not be accepted.
Your card statement will not show Cuddles.com.sg - It will show KTO Trading.
If you are still concerned about the safety of entering your card details online, you can place your order over the phone at (65) 8333-5683, and our friendly operators will collect your credit card details for processing.
Paper Bag or Plastic Bag.
All order will be send by our in house courier man.
- FREE DELIVERY - Applicable for all order above S$100. ( Refer to Delivery Schedule for Timing and Date for Delivery )
- S$3.00 Delivery Fee - Applicable for all order below S$100. ( Refer to Delivery Schedule for Timing and Date for Delivery )
- S$10.00 Delivery Fee - Same Day delivery charges. ( Order to be put in on the same day before 2pm )
Delivery Schedule for customer who opted for Option A or B
We have divided Singapore into 5 Zones:
- North Zone (Yellow) - Woodlands, Sembawang, Yishun, Admiralty, etc.
- South Zone (Pink) - Queenstown, Bukit Merah, Boon Keng, etc.
- Central and North East Zone (Green) – Sengkang, Punggol, Ang Mo Kio, Yio Chu Kang, Bishan, Toa Payoh, Paya Lebar, Hougang, etc.
- East Zone (Red) – Geylang, Marine Parade, Tampines, Bedok, Pasir RIs, etc.
- West Zone (Blue) – Jurong East, Jurong West, Bukit Panjang, Choa Chu Kang, Pandan, West Coast,Clementi, Bukit Timah, etcs
- North Zone (Yellow) – Every Wednesday
- South Zone (Pink) – Odd Thursday of each month
- Central and North East Zone (Green) – Even Tuesday of each month
- East Zone (Red) – Odd Monday of each month
- West Zone (Blue) – Every Friday
Charges to be confirm. Do email us at email@example.com for more information.
DISCLAIMER & REFUND POLICY
1. All products sold are not refundable.
We only allow exchange of products under any the following Conditions:
Exchange are based on the following condition:
- Workmanships related problems
- Incorrect Sizing other than specified
- Wrong product delivered
** Exchange must be done within 3 days of Purchase.( Invoice must be presented )
** Products must not be wash before.
** In the event of exchange, you can choose to get the same products or products of similar valued.
- Orders will only be shipped after payments have been received. Most Singapore orders will take only about 2 working days to reach it's destination by mail.
- Cuddles.com.sg is not liable for any direct, indirect, incidental, special or consequential damages arising out of the use or inability to use our products and website.
- By making a purchase on Cuddles.com.sg, you are deemed to have agreed to the above policies and our terms & conditions.